Refund Policy

The full version of Associate-O-Matic is downloadable, try-before-you-buy. We provide a 30-Day Free Trial period to let you fully evaluate Associate-O-Matic before you make a purchase decision.

Please use the trial period to make sure that the software meets your needs before purchasing a license. Associate-O-Matic is fully-functional during the trial period.

If you purchase an Associate-O-Matic license, after your payment has cleared and confirmed by PayPal, you will receive an email with instructions on how to download and install the software. Once this information is emailed to you, no refunds will be given. We have this policy since it would be impossible for you to return your registered version of our software.

During your trial period, our support staff is available to assist in installation and configuration via email and our trouble ticket system. We strongly recommend that all customers download, install, and test the trial version of Associate-O-Matic prior to making a purchase. If you ever have a question or problem, we always encourage you to let us know so we can help solve that problem.  Open a support ticket here

In rare instances and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function (as determined by our support staff), we may, at our discretion, issue a refund. In such instances, we require that you provide enough information for us to positively identify your purchase transaction (e.g., order number, date of transaction, purchase code, etc.). We must be able to positively identify your order, and your request must be made within 30 days of purchase for a refund to be considered.

Acceptance of this Refund Policy
It is your responsibility to familiarize yourself with this refund policy. By placing an order for an Associate-O-Matic license, you indicate that you have read this refund policy and that you agree with and fully accept the terms of this refund policy.

Please send any questions regarding our refund policy to