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NOTE: If you are opening a technical support ticket, before doing so please download the aom_phpinfo.zip file, unzip the aom_phpinfo.php file, place it on your server and tell us the URL. It will tell us information about your server so we can troubleshoot things further.

If this is your first time contacting us, please use the "open ticket" form below to open a new ticket. Or to view the status of an existing ticket, enter your details in the "view status" form.

NOTE:  Please do not open multiple tickets for the same problem. All tickets are reviewed on a timely basis, and having more than one open ticket for the same item may cause delays in responses. Also any resolved tickets that are more than two weeks old will be closed. You may receive notification when the ticket is closed. If you have any further issues after that, please open a new ticket.