Shopping Cart Instructions and Messages

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webdevoman
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Shopping Cart Instructions and Messages

Post by webdevoman » Thu Feb 25, 2010 9:09 pm

Hey all,

I was just wondering what you guys are using for your shopping cart messages etc? I am just not sure where to start with this..

Thanks
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Re: Shopping Cart Instructions and Messages

Post by mcarp555 » Fri Feb 26, 2010 2:49 am

Take a look at other people's sites to see. Generally a "thank you" and mentioning that the cart contents will be transferred to Amazon for processing and checkout are standard. Also that they will have a chance to review the order and any shipping charges before final payment.
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littletoons
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Re: Shopping Cart Instructions and Messages

Post by littletoons » Sat Feb 27, 2010 9:58 am

Mike's dead on. And if you look others you can get more of a sense on how to word, although I would change your wording. I also remind customers of looking for items that fit the free shipping bill.
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webdevoman
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Re: Shopping Cart Instructions and Messages

Post by webdevoman » Mon Mar 01, 2010 7:59 am

I figured as much but I thought maybe people were getting a little more imaginative using html etc..

Thanks a lot.

Webdevoman
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Re: Shopping Cart Instructions and Messages

Post by jquarta » Mon Mar 01, 2010 8:19 am

What I have found over the years, from personal experience & research is to keep it as simple as possible. Don't let the customer get bogged down with too many instructions.

Here is what the Amazon Webstore uses on their actual checkout page, which is similar to AOM's and can be used prior to Amazon's https checkout page:

(Your Website) uses safe & secure checkout by Amazon.com. Your purchase will be
protected by the Amazon.com A-to-Z Safe Buying Guarantee.

Joe....
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Re: Shopping Cart Instructions and Messages

Post by mcarp555 » Mon Mar 01, 2010 8:22 am

It's entirely possible to add fancy HTML if you wish, but it's been shown that the more distractions on a cart page, the fewer conversions. For that reason you should never have AdSense on the View Cart page. I think people want to know what's going to happen if they click that 'checkout' button, and it's important that they understand they won't be charged (even if nobody has asked for their payment information just yet). So it's just reassuring them there are no nasty surprises waiting.

And saying 'Thank you' is just polite.
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webdevoman
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Re: Shopping Cart Instructions and Messages

Post by webdevoman » Mon Mar 01, 2010 9:23 am

Great,

I agree totally with both of you and I thank you much.. :)

In regards to adding adsense, yeah I would never place adsense there and I would think it may even be against adsense tos...not sure though but it is a bad idea either way..

Reassurance, thanks and keep it simple sounds like a plan.

Thanks for the replies. It is nice to know that help and advice are always available even for the simple things... :D

Webdevoman
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